Need Help? Get Connected with 2-1-1


Just about everyone knows that when your neighbor's house catches on fire, you dial 9-1-1. But what if your neighbor is behind on rent? Or mentally ill? Or trying to care for a parent with Alzheimer's and doesn't know where to go? Who do you call then? Dial United Way's 2-1-1 Resource Center. Speak with trained representatives that will help point you in the right direction for local connections and assistance. Simply dial 2-1-1 from your land line or cell phone for FREE and follow the prompts for a quick guide to local resources.

You may find local information on:

  • Support for children, youth and families
  • Support for military families and veterans
  • Medical and mental health services
  • Support for seniors and persons with disabilities
  • Food, shelter and clothing
  • and much more!

Check out all the features on 2-1-1's website or even live chat!

Frequently Asked Questions

If I call 2-1-1, what can I expect?
Your call will be answered by a trained information and referral specialist. That person will tap into 2-1-1's extensive database of area services, programs, and resources as he or she guides you toward appropriate answers.

When is 2-1-1 available?
2-1-1 is available 24 hours a day, 7 days a week. Information can be provided in over 150 different languages.

Is 2-1-1 accessible via cell phone?
Yes. 2-1-1 is accessible via cell and digital phones. If you experience any issues accessing 2-1-1 from your cell phone, you can dial 1-727-210-4211.

Where can I find more information on 2-1-1?
For more information on programs and services, please visit

How do I add my local non-profit organization's information on the United Way of Hernando County's 2-1-1 Resource Line for my community to see?
To be added to 2-1-1's database of resources, keep an eye on UWHC's website calendar for more information on upcoming 2-1-1 Workshops.

Through 2-1-1, United Way provides the E-Hernando listserv for Hernando County. Multiple organizations post their very own local events, comments, questions, and information through this resource. Subscribers to E-Hernando can post topics that communicate community information such as:

  • Local training opportunities
  • Upcoming event details
  • New programs/resources in the community
  • Job opportunities at local human service agencies
  • Potential grant/funding opportunities
  • Coalition meeting dates and times
  • Other related topics

Click Subscribe to E-Hernando and E-Hernando Rules for more information on how to join this listserv.